Vacation Reservation Cancellation & Refund Policies

Reservations are strongly encouraged for all trips. While we frequently do have space available on existing half-day and full-day trips allowing for last minute additions, the only way to ensure your seat on a trip and day of your choosing is by reservation. Reservations are easy to make here on-line; we will call you to confirm the arrangements.

A 50 % deposit is required at the time reservations are made. Visa, MasterCard and American Express cards are welcome. The balance of fare is due 48 hours prior to your departure date, either by check or we will charge the balance to your credit card.

Our prices include everything you need for an outstanding day on the river. All equipment, food, guides, transportation and supplies necessary are included from the moment we pick you up until the end of your adventure. To provide all of this, though, takes planning and the expenditure of resources. In addition, we have a finite number of seats on a finite number of boats available of a finite set of dates. Your deposit ensures that we are planning your trip, getting ready for your trip, and that we won't sell your space on a trip to anyone else. Your deposit covers our time, expense and lost sales opportunities for reserving your trip. Thus, your deposit is nonrefundable.

When we receive your deposit, we will send you specific information on pick-up time, recommended clothing and other important information. Please see our "Get Ready To Raft" section, if you would like some pre-planning ideas.

To avoid paying the entire balance, written cancellation must be received from participants no later than 30 days before your trip. The deposit is non-refundable, but may be applied to another trip in the current season should you find it necessary to postpone your trip. If you do not cancel 30 days before your departure; all funds due will be forfeited.

We rarely cancel a trip. However, we cannot control the weather, unusual water levels, dam controlled water releases or an insufficient number of paddlers to proceed safely. We reserve the right to cancel any trip due to safety or other concerns. We also reserve the right to move your trip to another river trip of comparable duration should conditions warrant.

If we outright cancel your trip, you will receive all monies paid to Rogue Klamath River Adventures. This refund does not cover any other expenses incurred by the trip participants. If we move, or offer to move your trip to another river for a trip of comparable duration, there will be no adjustment of fees paid.

You will be asked to sign a liability release before starting your trip. Refusal to sign will prevent you from going rafting, and no monies will be refunded.

1-800-231-0769 or Email Us: info@rogueklamath.com

Please Note: All Rogue Klamath River Adventures trips are conducted with the permission, approvals, required permits and licenses, and within the established guidelines of: the Oregon Marine Board; The United States Department of Interior; The Bureau of Land Management - Medford and Vale District Offices, and the Klamath Falls Resource Area; the U.S. Forest Service - Rogue and Klamath National Forests.

EQUAL OPPORTUNITY RECREATION SERVICE PROVIDER
ALL TRIPS OPERATED ON A NON-DISCRIMINATORY BASIS

Reservation/Cancellation/Refund Policy